“I made my first shipments for Easter. As I didn’t have the necessary material, I urgently contacted the Blocbox Sales Manager who had the sympathy to send me a bag of Ouatbox. So I used this concept to wedge and protect the chocolates… I just had today a feedback from a person who received the package and the chocolates arrived in perfect condition, neither broken nor melted, while the package took 8 days to arrive and it was warm for Easter (…). The person was delighted with the parcel, they found the system very pleasant and beautiful. I must say that I was on the high-end option. In short, I talked on the phone with her and the reusable and ecological side really interested her… Good customer experience. “